Hey there Carlos, hoping your having a great day! IDK if you check mails or not, but I am just telling you this because I am friends with a few people who have been banned. I am not sure if you are banning real peoples accounts, or just the multis. However, a few REAL accounts have been banned, 1 has said 7 days, and it is not lifted.
Please check into these accounts.
Thanks and have a good day! :)