Edited to add info about challenge problems!
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Just to make things easier, so we don't have to constantly request more information, we'd like to ask for the following when you report an issue.
ISSUES IN GAMES -
If you are reporting offensive comments, harassment, etc., in a game, please send us a link to the game (and, even the specific message, it's an image) and also a screenshot including the offensive comments. If you don't know how to take a screenshot, here are instructions:
You may then upload the image to any image-hosting site (Imageshack, tinypic, etc) and send us the link. We need to see context around the messages, ideally the FULL screen. We reserve the right to ask for better screenshots if the one you send doesn't include enough info to judge it's legitimacy.
FOR OFFENSIVE IMAGES -
*Important note* We encourage you to click the report button if you see an offensive image. HOWEVER, this does not mean that Tengaged_Moderation will be notified. The report button is a self-moderating tool which helps users remove offensive content, but we still ask that you report the message to TM as well. This is the case for blogs too.
MULTIS -
We have an automated system that takes care of multis, automatically banning or red-nosing them. TM doesn't handle this.
MAIL -
Same rules as games apply - send us a screenshot of the message AND of your mail folder showing the message in it. In general, your first step before reporting someone for harassment over mail should be simply filtering them. If you tell us you continue to receive offensive PMs from someone but haven't filtered them, we aren't going to be sympathetic!
CHALLENGE ISSUES -
Unfortunately, TM isn't the techie of Tengaged! We can't do anything about challenge issues. If your challenge is lagging, we suggest clearly in your cache, closing any other windows with flash content running, and/or reseting your browser before you play. If there is a technical problem, please contact Randomize, but TM can't fix your score or let you replay your challenge. Sorry! :(
Hopefully this will clear up some things and save all of us time! If you have an questions, let us know!
Your soo bias its not funny. like uhmmm noo your not going to to anything about the REAL Problems like Bio basicly called mac a pedo in his blog and he dont get banned but yet i get banned for saying sl*ce?
hi my name is carlevans i'm here to complaint about bullies not giving me a chance to stay in the game they have also been spamming in the game also the casting game number is 16235
http://www.tengaged.com/blog/dudetb3/815210/tengaged-moderation
after you read this i want you to consider what has been said, there has been a overflow of banning and unfair convictions taking place on this site. Please message me back what you think, this is really important and most of it comes out of the United States Constitution.
Thank You
Hello, I made this account but I forgot the password, So I made a New Account. My sister and I use the same computer. But Sometimes use it at her home or mine. We brought my cousin into the game, to show her what was it about, so we three went on the same game to kind off guide her through it, how the game worked. But now the three of us have been banned. So I had to look all over for this account's password to message you because the other one dosen't let me log in. How do we get unbanned? Or I can't?
I need you to be a recipricol friend because i hate this Red-Nose and i need to mail you about it
I had no idea about the multiple account rule! I only did it to get into quick games more often!
I apologize and i need this Red-Nose Cleared! Its so lonely on here with it, because i cant join Castings ):
i have a red nose. can you please remove. it was supposed to be removed as this is my first offence and created a 2nd acct by accident as i put in the wrong e-mail address and wasnt able to get my validation code. thanks
from drummerdude5 7 hours 25 min ago
im about to shoot u
i got this message but my gate way wont let me take a screen shot in any of the ways on wiki how...:(
Right I'm very very annoyed! I invited my two friends round and we wanted a game on this. One of them already had an account; Siavash13 but my friend needed a new one so I set one up for her; GloriaPrice. I was unaware this was breaking the rules and as a result, I've been placed with a red nose which could very well have ruined my reputation because people think I'm using multiple accounts. I would greatly appreciate it if it could be removed ASAP as I am not a multi user :( this has really really upset me!
I don't know why this happens, or why i continue to experience this, but i have repeatedly been recieving red noses for the past week, I just enrolled in my first game, and in the middle of the game i recieved a red nose, nobody uses my "ip address" but me, nobody uses my computer but me, and nobody uses this site on my system BUT ME, and yet this whole situation is starting to become somewhat of a conspiracy because i continue to be unable to enroll in the castings games and any other game that is in my intention to play. If this continues, I might as well smash the system myself and do something else that is worthwhile besides having to stare at a green man with a red hole right in the middle of his freakin face. There are other games all over the internet that are better than this. Please remove the freakin red nose and you can go off and everything will be happy again
